In the age of digital transformation, the need for efficient mobile device deployment has never been more critical. This case study explores how a large-scale enterprise modernized and automated its Android device onboarding process using Cligence’s Zero Touch Enrollment Service Portal.
Designed as an enterprise-grade Android Zero Touch setup solution, the portal enabled the client to provision thousands of devices with minimal IT effort—without physically touching a single unit. The result? Reduced deployment time, fewer support tickets, and improved operational efficiency.
The client is a global logistics company with operations across 12 countries and a workforce of over 8,000 field employees. Their IT department manages more than 6,000 Android smartphones and tablets used for real-time tracking, digital proof of delivery, internal communication, and more.
The company needed a reliable, scalable solution to manage rapid deployment and updates across multiple geographies. Manual setup for each device was no longer sustainable as their operations expanded.
Prior to implementing Zero Touch Enrollment, the client relied on manual provisioning methods:
In short, the existing process wasn’t scalable, and they needed an automated device provisioning solution urgently.
The enterprise selected Cligence’s Zero Touch Enrollment Service Portal to completely automate and centralize their Android device deployment. The solution allowed them to register devices to their organization directly through authorized resellers, and remotely push pre-configured policies, apps, and settings the moment a device connected to the internet.
Step 1: Preparation and Integration
Cligence’s onboarding team worked with the client's IT department to link the Zero Touch Enrollment Service Portal with their MDM (Mobile Device Management) platform. Authorized resellers were connected to the portal so that any purchased Android devices would be auto-assigned to the client’s enrollment account.Step 2: Profile Configuration
Standardized setup profiles were created based on department, region, and use case (e.g., delivery staff, warehouse operators, managers). Each profile included Wi-Fi credentials, pre-approved apps, policy settings, and security controls.Step 3: Device Assignment and Rollout
As devices were purchased, they were automatically enrolled in the system. End-users received factory-sealed devices that automatically booted into enterprise mode—fully configured—within minutes of first connecting to Wi-Fi or mobile data.Implementing the Cligence Zero Touch Enrollment Service Portal was a turning point in our IT operations. We’ve gone from days to minutes in deploying devices. It’s a must-have for any large enterprise managing Android fleets.
Head of IT OperationsGlobal Logistics Enterprise
As organizations adopt mobile-first operations, the ability to deploy devices at scale becomes essential. Traditional manual setups slow down productivity, introduce human error, and strain IT resources. A Zero Touch Enrollment Service Portal solves all of these issues by enabling true hands-off provisioning.
Cligence’s Zero Touch Enrollment Service Portal revolutionized Android device deployment for this global logistics enterprise. It provided a seamless, scalable, and secure way to provision thousands of Android devices without a single manual touch.
By automating Android Zero Touch setup, enforcing security policies, and ensuring operational readiness from day one, Cligence empowered the client’s IT team to focus on innovation—not configuration.
If your organization is struggling with Android provisioning at scale, Cligence offers the most efficient and scalable Zero Touch Enrollment Service Portal for modern enterprises.
👉 Request a demo or contact our team today to transform your Android deployment experience.