How Cligence-LockMaster Transformed Android Device Management for a Leading Logistics Enterprise

Overview

As enterprises grow increasingly dependent on mobile technology, the need for centralized, secure, and scalable mobile device management has become crucial. In this case study, we explore how a leading logistics and field services company implemented Cligence-LockMaster to streamline operations, enhance device security, and simplify fleet-wide control using a powerful Android EMM Solution.

The company needed a reliable, enterprise-grade Device Management Solution For Android that could be rolled out quickly across their mobile workforce. Cligence-LockMaster not only met their expectations but exceeded them with its comprehensive Android Enterprise Management capabilities.

About the Client

The client is a national logistics provider with over 1,000 field staff equipped with Android devices. These devices are used daily for route tracking, proof-of-delivery, and internal communication.

Their main challenges were:
  • Managing and monitoring distributed Android devices
  • Preventing device misuse and unauthorized app installations
  • Enforcing corporate usage policies remotely
  • Ensuring data security and minimizing downtime

With a growing mobile workforce and no centralized system in place, the company faced mounting challenges:

  • Devices were frequently misused for personal use
  • Apps were often outdated or unapproved software was installed
  • The IT team struggled with manually tracking devices or pushing updates
  • Lost or stolen devices created major data security risks

They needed a scalable Android EMM Solution that would give their IT department total control over all company-issued Android devices, whether in the office or on the road.

After evaluating multiple vendors, the company selected Cligence-LockMaster as its preferred Device Management Solution For Android.

Cligence-LockMaster offered a complete suite of Android Enterprise Management tools that could be deployed quickly, customized to their needs, and centrally managed via a cloud dashboard.

Key Features Implemented:
  • Remote Lock/Wipe: To instantly secure any device that was lost, stolen, or compromised
  • Application Control: Whitelisting business-critical apps and blocking non-essential or unauthorized apps
  • Kiosk Mode: Limiting devices to one or multiple specific apps for delivery and navigation
  • Real-Time Device Monitoring: To track usage, location, battery levels, and compliance
  • Policy Management: Enforcing security protocols, passcode policies, and scheduled updates
  • Role-Based Access: Ensuring only authorized personnel could manage or access sensitive device configurations

The Cligence-LockMaster team collaborated with the enterprise’s internal IT department to ensure a smooth rollout.

  • Step 1: Planning & Onboarding

    Devices were grouped by department and use case (e.g., delivery, customer service, administration). Custom configurations were created for each group.

  • Step 2: Policy Configuration

    Security policies, device restrictions, and approved app lists were configured and tested through Cligence-LockMaster’s admin dashboard. Kiosk mode was implemented for delivery staff, while customer service devices were given broader access under strict monitoring.

  • Step 3: Rollout & Training

    The solution was deployed to all 1,000+ devices in phases. Minimal downtime and user disruption were reported. IT administrators were trained to use the Android EMM Solution independently.

Results:

📈 Improved Compliance and Security
After 30 days, 100% of enrolled devices were compliant with corporate policy. The enterprise was able to:
  • Remotely lock or wipe over 20 misplaced devices without data loss
  • Prevent unauthorized apps across all user groups
  • Monitor user activity and quickly address non-compliance
🚀 Enhanced Operational Efficiency
Cligence-LockMaster enabled real-time visibility into device health and location. Route tracking improved logistics planning, while kiosk mode kept field staff focused and productive. IT support tickets related to mobile devices dropped by over 40% in the first quarter post-implementation.
💼 Scalable Android Enterprise Management
The IT team now manages all Android devices from a single cloud interface—reducing response time, increasing uptime, and simplifying onboarding for new employees. What started with 1,000 devices has now expanded to 1,500+, with seamless scalability.

Why Cligence-LockMaster Worked

Unlike generic solutions, Cligence-LockMaster was purpose-built as a flexible and scalable Device Management Solution For Android. Its enterprise-grade features and intuitive dashboard made it easy for the IT team to control and manage every aspect of their mobile device fleet.

The platform’s seamless integration with Android policies ensured strong compliance and security, meeting the strict requirements of Android Enterprise Management protocols.

Key Takeaways:

  • ✅ Robust Policy Enforcement – Consistent security standards across all Android devices
  • ✅ Kiosk & App Control – Reduced distractions and app misuse in the field
  • ✅ Efficient Support – Fewer tickets and less downtime for end users
  • ✅ Real-Time Monitoring – Better decision-making with live data on device usage
  • ✅ Scalability – Simple expansion as the organization grows

This enterprise now considers Cligence-LockMaster as a core part of their mobile infrastructure, with ongoing plans to integrate it further into other business units.